Terms & Conditions
By accessing and using www.dolmairicdesign.co.uk you agree to follow and abide by the terms and conditions as outlined below.
Variation to and termination of content
Dolmairic Design has the right to change or remove the content of this website at any time and without prior notice. This includes pricing and postage.
Ordering
No contract of sale between Dolmairic Design and you, the customer, exists until full payment has been accepted and all funds cleared. If there is a problem with your order you will be notified via email as soon as possible. If an item is out of stock you can choose to cancel the order or accept an offer of a similar item handmade especially for you.
Legal Disclaimer
All content of this website and products for sale are Copyright 2008-2010 © Dolmairic Design. I aim to represent each item for sale as accurately as possible regarding detailed descriptions, measurements and photography. Every effort is made to provide you with images which represent the products correctly. Please be aware that colours of actual products may differ slightly from on-screen colours, as monitor settings vary from computer to computer.
Returns
I want you to be happy with your purchase! You can return it within 7 days of receipt, just notify me as soon as possible. I am happy to rectify any problems, and I offer a full refund (less P&P), provided it arrives back with me in the original condition. Please be aware that I am unable to exchange or refund earrings due to hygiene reasons. If you would like to cancel an order please notify me as soon as possible quoting your invoice number or the names of products purchased. If the item has already been dispatched you will be charged the P&P fee. When returning an item please include a copy of the invoice or a detailed list of the names of products purchased. Until the item reaches me it remains your responsibility. I suggest you use a postal service which will insure you for the value of the items. This does not affect your statutory rights.
Commissions
Each commission undertaken will only begin after consultation between myself and the client. Where necessary, sketches or photos will be supplied. On larger projects I ask for a non-refundable deposit of 25% of the commission before work begins. I aim to complete standard commissions within 28 days from design approval.
Privacy Policy
Dolmairic Design respects the privacy of its customers. I will not issue any marketing literature without your permission. If you have signed up to my mailing list you give permission to receive my newsletter. You can unsuscribe from the mailing list at any time.I never disclose customer information to third parties, except for the purpose of processing and delivering your order, such as a courier service.
Information collected to process your order includes name, address, telephone number and email address. The online payments are received via Google Checkout or Paypal(unless otherwise agreed), and I have no access to your credit/debit card details.